Crash after firmware upgrade

Indoor Monitor with Android System Ver: 6.0
c.sigalas@allwan.gr
Posts: 4
Joined: Tue Jan 30, 2018 8:42 pm

Crash after firmware upgrade

Postby c.sigalas@allwan.gr » Fri Feb 23, 2018 5:40 pm

Hello,

I tried to upgrade the device to the latest firmware 82.0.2.137.

But, for some unknown reason, the upgrade process failed. And now, when I power the device, it is frozen be the "android" logo on the screen.

Any ideas for that? A possile hard reset?


Thank you
Christos

Akuvox_Luke
Posts: 7
Joined: Thu Nov 24, 2016 10:20 am

Re: Crash after firmware upgrade

Postby Akuvox_Luke » Mon Feb 26, 2018 3:18 pm

Hi Christos,
Have you tried to disconnect the power and reboot the deivce? Let me know if the power is still there.


Luke,
Akuvox techsupport team.

c.sigalas@allwan.gr
Posts: 4
Joined: Tue Jan 30, 2018 8:42 pm

Re: Crash after firmware upgrade

Postby c.sigalas@allwan.gr » Mon Feb 26, 2018 3:46 pm

Hi Luke,

Yeah of course, I disconnected it from the power (PoE supply), and when I'm powering it up again, the same happens. Just the "android" logo appears.


Thank you
Christos

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Akuvox_Terry
Posts: 59
Joined: Mon Nov 14, 2016 3:44 pm
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Re: Crash after firmware upgrade

Postby Akuvox_Terry » Thu Mar 29, 2018 9:57 am

solved
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