R26C Input no longer connected to Relay (after upgrading to 26.0.3.31)

Doophone with Single Call Button
crombeen
Posts: 20
Joined: Thu Apr 05, 2018 3:59 pm

R26C Input no longer connected to Relay (after upgrading to 26.0.3.31)

Postby crombeen » Mon Apr 16, 2018 10:56 pm

We upgraded today from 26.0.2.31 to 26.0.3.31 and the upgrade went smoothly.

There was one issue related to the fact that the GUI for input was revamped and required reconfiguration.
Input A was related to Relay None, and no longer connected to Relay A which before was implied (and not configurable).

So I like the fact that the new configuration interface allows more flexibility, but beware that after upgrading your door unlock button may suddenly no longer work because Input A was no longer connected to Relay A.

So thanks for this update, but maybe the upgrade-process could make this a bit more smooth.

Kind regards !

Pincho
Posts: 17
Joined: Sat Feb 10, 2018 8:51 pm

Re: R26C Input no longer connected to Relay (after upgrading to 26.0.3.31)

Postby Pincho » Tue Jun 05, 2018 7:24 am

So I installed the 26.03.32 on the Akuvox R26 C now.

Unfortunately, this firmware also has a problem.

I can use the Vbell app to run the electric strike.

A signal sounds with the RFID chip, but the door can no longer be opened.

that is one thing of the settings

Akuvox_Jon
Posts: 60
Joined: Wed Oct 11, 2017 11:32 am

Re: R26C Input no longer connected to Relay (after upgrading to 26.0.3.31)

Postby Akuvox_Jon » Tue Jun 05, 2018 4:48 pm

Hi all,

Sorry for late replying.

I thought you didn't reset it after upgrading.

Please note that we suggest to reset the device to factory after every upgrading to make it more stable.

I think these issue will be solved after reset.

And I will follow you guys on these issue.

Hope to get your feedback.

Best Regards.

Pincho
Posts: 17
Joined: Sat Feb 10, 2018 8:51 pm

Re: R26C Input no longer connected to Relay (after upgrading to 26.0.3.31)

Postby Pincho » Tue Jun 05, 2018 5:39 pm

After I received the firmware from the technical support 26.3.32, I have the firmware installed.

Then I did a reset.

Unfortunately I can not control relay A via the RFID chip.

If I hold the RFID chip to the device a signal sounds. The relay does not open.

The door remains closed.

About the App Vbell but I can open the relay. The door opens.

The settings for map settings with the set of hooks on the days of Monday to Sunday, you can not save.

The hooks are set again.

Akuvox_Jon
Posts: 60
Joined: Wed Oct 11, 2017 11:32 am

Re: R26C Input no longer connected to Relay (after upgrading to 26.0.3.31)

Postby Akuvox_Jon » Fri Jun 08, 2018 5:58 pm

Solved.


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