need help setting up vBell account

IOS and Android APPs
thowa
Posts: 9
Joined: Tue Aug 07, 2018 5:18 am

need help setting up vBell account

Postby thowa » Fri Sep 14, 2018 4:16 am

Hi,

I have trouble setting up the account information in vbell.
I have tried the SIP data from my telephone provider. That did not work so I have registered at Sipgate.de and tred this account information as well - without succes.

Can you please describe wha data I have to enter to which field in the account dialog?
Wich of the fields is necessary and wich is optional?

Many Thanks,
thowa

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Akuvox_Neil
Posts: 62
Joined: Tue Aug 08, 2017 9:45 am

Re: need help setting up vBell account

Postby Akuvox_Neil » Mon Sep 17, 2018 7:52 pm

Hi Thowa,

Glad to receive your message!

For the sip account registration of VBell app, below parameters (Register name, User name, Password, SIP server IP and port) should be entered:
图片1.png


Thanks
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thowa
Posts: 9
Joined: Tue Aug 07, 2018 5:18 am

Re: need help setting up vBell account

Postby thowa » Tue Oct 02, 2018 8:29 pm

I have entered the account data from sipgate.com, but VBEll is not able to connect.

Any help appreciated.

Akuvox_Jon
Posts: 51
Joined: Wed Oct 11, 2017 11:32 am

Re: need help setting up vBell account

Postby Akuvox_Jon » Thu Oct 11, 2018 6:04 pm

thowa wrote:I have entered the account data from sipgate.com, but VBEll is not able to connect.

Any help appreciated.


Hi Sir,

Could you please tell me your Vbell version and is your phone android or iOS?

Also share us the screenshot for your configurations please.

Is it possible to provide us a sip account to test with please?

Thanks a lot.

Best Regards.


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