VP-R48G stuck in bootloop

Android System Ver: 5.1
businesscom
Posts: 1
Joined: Thu Jun 28, 2018 9:13 pm

VP-R48G stuck in bootloop

Postby businesscom » Fri Sep 21, 2018 6:48 pm

Hello, my R48G started to suddenly reboot and it won't let me get past the part where it optimizes apps. It gets stuck for a few minutes at the end of the process and then it reboots again.

Can I somehow restore factory settings without accessing the phone itself ?

Akuvox_Cathy
Posts: 14
Joined: Wed May 16, 2018 2:38 pm

Re: VP-R48G stuck in bootloop

Postby Akuvox_Cathy » Tue Sep 25, 2018 11:35 am

Hello,

Please try with below ways:
1. Push the power button for 5s before power up.
2. Plug in the phone, you'll see a page shows reboot, factory reset, wipe the cache.
3. Choose 'Factory reset'.


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