C315 and 2N

Indoor Monitor with Android System
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Akuvox_Shirley
Posts: 114
Joined: Wed Apr 04, 2018 10:50 am

Re: C315 and 2N

Postby Akuvox_Shirley » Wed Mar 13, 2019 6:53 pm

ylikhitski wrote:Hi there:

Thanks for help with new firmware, it solved problem with preview on C315 from 2N but didn't help with problem to re-route call to the next number if call was not picked up or canceled. Looks like 2N still sees it (call preview ) as accepted call. Any ideas about this issue.

Thank You


Hello sir,

May I know does the "Re-route call" feature is you set on the 2N phone? Could you please go to the C315's web - Phone - Call feature - Intercom, and check whether the Intercom Preview is enable. If so, please disable it and try it again.

Thanks&Best regards,
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ylikhitski
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Joined: Tue Sep 25, 2018 11:08 am

Re: C315 and 2N

Postby ylikhitski » Thu Mar 14, 2019 4:21 am

Yes, intercom preview is enable and re-route call is set on 2N
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Akuvox_Neil
Posts: 114
Joined: Tue Aug 08, 2017 9:45 am

Re: C315 and 2N

Postby Akuvox_Neil » Tue Mar 19, 2019 3:28 pm

ylikhitski wrote:Yes, intercom preview is enable and re-route call is set on 2N

Hi Sir,

Please try to disable the Intercom Preview feature and then check.

Thanks

ylikhitski
Posts: 8
Joined: Tue Sep 25, 2018 11:08 am

Re: C315 and 2N

Postby ylikhitski » Thu Mar 28, 2019 10:47 pm

New Firmware 115.31.2.516 is not allowing to save anything in Monitor settings

ylikhitski
Posts: 8
Joined: Tue Sep 25, 2018 11:08 am

Re: C315 and 2N

Postby ylikhitski » Wed Apr 03, 2019 3:49 am

It's still the same


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