RTSP did not work in App

Doophone with Single Call Button
Stefan
Posts: 3
Joined: Wed Sep 26, 2018 11:37 pm

RTSP did not work in App

Postby Stefan » Mon Jul 29, 2019 4:56 pm

Hi,

i update the firmware to 26.31.4.111 and use the app VBell from Akuvox.
But now i can´t see the RTSP stream on the App.

As an alternative i install Vfone, but i can´t login in to my 3CX PBX with the same credentials.

What´s going wrong?

BR, Stefan

Akuvox_Evelyn
Posts: 37
Joined: Wed Aug 01, 2018 9:19 am

Re: RTSP did not work in App

Postby Akuvox_Evelyn » Wed Jul 31, 2019 11:23 am

Stefan wrote:Hi,

i update the firmware to 26.31.4.111 and use the app VBell from Akuvox.
But now i can´t see the RTSP stream on the App.

As an alternative i install Vfone, but i can´t login in to my 3CX PBX with the same credentials.

What´s going wrong?

BR, Stefan


Hi Stefan,
Do you configure the R26 RTSP on Vbell, you need to add the R26 account and RTSP on Vbell. Please refer to the following picture:
Vbell.png

Note: The Akuvox doorphone RTSP format is rtsp://device_ip/live/ch00_0
Also, do you enable the R26 RTSP on device portal? Intercom->RTSP->RTSP basic

About the account can't login Vfone, I've attached the manual link for your reference:
http://wiki.akuvox.com/doku.php?id=vfone:how_to_register_sip

Thanks.
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