No unlock button

IOS and Android APPs
Posts: 3
Joined: Thu Apr 04, 2019 10:31 pm

No unlock button

Postby jezikk » Mon Sep 09, 2019 2:44 pm

In vfone app the unlock button is missing during the call from Door Unit.
In setting i set up:
Device type: Door Unit
Unlock On
Preview On

Relay 1:
Unlock method DTMF Code
DTMF Code: 0

Unfortunately I any case i didn't manage to get unlock button or ever numeric pad to came up. I tested on 3 different android devices with Android version 6, 7.

Moreover, if the device is in sleep mode (screen off) it disconnect from SIP account and is unable to receive notification from door unit.

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